Not just a chatbot.
Your smartest salesperson.
Fine-tuned exclusively for Shopify stores. Understands your products like an experienced team member. Sells with empathy, expertise, and proven sales techniques—24/7, without breaks.
Response Accuracy
Average Response Time
Languages Supported
Always Available
Built exclusively for Shopify.
Not a generic bot.
While other chatbots give generic responses, ours is fine-tuned specifically for e-commerce. It understands your Shopify store's products, policies, inventory, and customer behavior at a deep level.
Deep Shopify Integration
Knows Your Entire Catalog
Automatically syncs with your Shopify products, variants, descriptions, prices, and inventory. Updates in real-time as you add or modify products.
Understands Store Policies
Learns your shipping policies, return policies, FAQs, and store pages. Answers policy questions with your exact terms—no generic responses.
Tracks Orders & Inventory
Provides real-time order status, tracking information, and stock availability. Customers get instant answers without leaving the chat.
Dynamic Product Matching
Analyzes your product types, categories, and attributes. Whether you sell snowboards, cosmetics, or electronics—it adapts to your niche automatically.
Trained on proven sales techniques.
Converts like a pro.
This isn't a bot that just answers questions. It's a sales expert trained on methodologies used by top-performing salespeople—SPIN selling, consultative approaches, objection handling, and natural closing techniques.
Understands Intent
Analyzes what customers are really asking for. Detects buying signals, urgency, price sensitivity, and hesitation—then responds accordingly.
Handles Objections
"Too expensive?" Offers value justification or suggests alternatives. "Out of stock?" Recommends similar items or back-in-stock alerts. Every objection has a solution.
Smart Upselling
Recommends complementary products based on cart contents and browsing behavior. Suggests upgrades naturally—never pushy, always helpful.
Empathetic Approach
Builds genuine rapport. Acknowledges concerns. Provides value in every response. It's not about tricking customers—it's about helping them find what they need.
Perfect Timing
Knows when to suggest, when to wait, and when to close. Detects cart abandonment, exit intent, and engagement patterns to intervene at the perfect moment.
Natural Closing
Guides customers to checkout smoothly. Offers incentives when appropriate. Removes friction. Makes buying feel like the natural next step.
Everything your customers need.
All in one conversation.
From product discovery to post-purchase support, the AI handles every stage of the customer journey with expertise and precision.
Product Discovery
"Show me winter jackets under $100" → Instantly filters and presents matching products with images, prices, and key features.
Detailed Product Info
Answers questions about materials, sizing, compatibility, care instructions, warranty—anything in your product descriptions.
Cart Tracking & Upsells
Monitors what's in the cart in real-time. Suggests complementary products. Reminds about free shipping thresholds. Prevents cart abandonment.
Dynamic Discounts
Offers personalized discounts based on behavior. "First-time customer? Here's 10% off." "Cart value over $50? Free shipping unlocked!"
Order Tracking
"Where's my order?" → Instantly retrieves tracking info, delivery estimates, and shipping updates. No need to check email or log in.
Returns & Refunds
Explains your return policy clearly. Guides customers through the return process. Handles refund inquiries with empathy and accuracy.
Back-in-Stock Alerts
"Out of stock? No problem." Collects emails and notifies customers the moment items are back. Captures sales you'd otherwise lose.
Human Handoff
Complex issue? Seamlessly transfers to a human agent with full conversation context. No repeating information. Smooth transition.
Every visitor gets a
personalized experience.
Not the same canned responses for everyone. The AI analyzes hundreds of data points in milliseconds to deliver uniquely tailored recommendations, offers, and guidance for each individual customer.
Browsing Behavior Analysis
Tracks which pages they visit, how long they stay, what they click—then adjusts recommendations accordingly.
Cart Content Intelligence
Knows exactly what's in their cart and suggests perfect complements or upgrades based on those items.
Intent Detection
Understands if they're just browsing, ready to buy, price-sensitive, or need help deciding—then adapts tone and strategy.
Customer Segmentation
Automatically identifies new visitors, returning customers, VIPs, and at-risk segments—each gets appropriate treatment.
Real-Time Adaptation
Adjusts conversation style, product suggestions, and offers dynamically based on how the customer responds.
Make it yours.
Match your brand perfectly.
Full customization control. From colors and logos to conversation tone and behavior—tailor every aspect of the chatbot to reflect your brand's unique personality.
Visual Branding
Custom colors, logos, avatars, and widget design. Choose from templates or create your own look. Position it left or right. Adjust size and transparency.
Conversation Tone
Choose AI personality: Friendly, Professional, Casual, Formal, or Enthusiastic. Enable/disable emojis. Control verbosity and response style.
Behavior Settings
Auto-open widget for new visitors. Set trigger delays. Show/hide on mobile. Configure proactive messages and exit-intent popups.
Custom Instructions
Add specific instructions for how the AI should behave. Define what topics to avoid. Set boundaries. Make it follow your unique business rules.
Tab Configuration
Enable/disable Home, Messages, FAQ, and News tabs. Customize what appears in each tab. Control layout styles (list or grid).
Support Integration
Add contact email, phone number, help center links. Enable voice recording and image uploads. Configure human handoff settings.
Ready to deploy your
AI sales expert?
Join 10,000+ Shopify merchants who trust Kepler AI Chat to handle their customer conversations and drive more sales.
Install on ShopifyFree 7-day trial • No credit card required • 5-minute setup