They added to cart.
Now close the sale.
No emails. No waiting. The AI engages visitors the moment they hesitate. Answers questions, handles objections, offers smart discounts, recommends complementary products. Cart recovery happens in real-time, while they're still on your site.
Engagement
Intervention
Required
Discounts
Cart abandonment emails?
Too slow. Too late.
By the time your email arrives, they've already left your site, forgotten about the cart, and probably bought from a competitor. Real cart recovery happens in the moment—while they're still there, still interested, still ready to buy.
Email-Based Recovery
By then, they've moved on. Interest has cooled.
Same email to everyone. No personalization. No context.
15-20% open rate. 80% never see your message.
Static email. No way to address concerns or objections.
The moment passes. The sale is lost.
Too Much Delay
Customer adds to cart at 2pm. Gets hesitant. Leaves. Your email arrives at 4pm. They're at work. They forgot. Sale lost.
No Conversation
Email says "Complete your purchase!" Customer thinks "But I'm not sure about the size." No one answers. They don't buy.
Wrong Timing, Wrong Message
Same 10% discount to everyone. Some needed 20% to convert. Others would've bought at full price. You're guessing blindly.
They've Already Moved On
By the time your email arrives, they've checked out 3 competitors, found a better deal, or just lost interest. The window closed.
Engage instantly. While they're still there.
Instant Detection
Items in cart. Visitor hesitates. AI detects the moment. Proactive trigger fires. "Need help with anything?" Instant engagement.
Real Conversation
"Not sure about sizing?" AI answers. "Worried about shipping?" AI explains. "Price too high?" AI offers smart discount. Objections handled in real-time.
Smart Upsells
"$12 away from free shipping? Let me show you some add-ons." AI knows cart value, knows threshold, recommends perfectly matched products.
Contextual Discounts
Exit intent? 20% off. Just browsing? No discount yet. High-value cart? Smaller discount. AI adjusts based on behavior and cart value.
Kepler AI Chat
AI triggers the moment they hesitate. While interest is hot.
Knows cart contents. Answers specific questions. Handles objections.
They're on your site. Message appears. They see it. Always.
Context-aware offers. Free shipping suggestions. Complementary products.
Four triggers.
Perfect timing.
The AI doesn't just wait for abandonment. It detects hesitation in real-time and engages at precisely the right psychological moment. Four behavioral triggers, each optimized for maximum conversion.
Exit Intent
Mouse moves toward closing the tab. Items in cart. AI fires immediately: "Wait! Before you go, can I help with anything?"
What Happens
- • Instant engagement to prevent leaving
- • Offers help, answers questions, handles objections
- • Can offer smart discount if needed (exit-intent specific)
- • Last chance to save the sale—and it works
Cart Hesitation
Items in cart. Visitor idle for 8+ seconds. Not clicking, not scrolling. AI: "I see you have items in your cart. Any questions?"
What Happens
- • Detects hesitation before they leave
- • Proactively offers help with sizing, shipping, returns
- • Suggests products to reach free shipping threshold
- • Addresses concerns before they become objections
Cart Page Idle
On cart page. Idle for 5+ seconds. Staring at total. AI: "Ready to checkout? I can help if you have any questions."
What Happens
- • Detects checkout friction (price shock, shipping concerns)
- • Offers reassurance about shipping, returns, guarantees
- • Can offer discount if cart value justifies it
- • Gentle nudge to complete purchase
Free Shipping
Cart value $88. Free shipping at $100. AI: "You're $12 away from free shipping! Want to see some add-ons?"
What Happens
- • Calculates exact amount needed for free shipping
- • Recommends products that match the gap (smart matching)
- • Suggests complementary items based on cart contents
- • Increases AOV while providing value (free shipping)
It's not just timing.
It's intelligence.
The AI doesn't just detect cart abandonment. It understands context, reads behavior, and responds with exactly the right message at exactly the right moment. That's why it works.
Cart Awareness
AI knows exactly what's in the cart. Product names, quantities, total value, variants. Can answer specific questions about items.
"I see you have the Blue Jacket in size M. Need help with sizing or have questions about the material?"
Behavioral Signals
Tracks scroll depth, idle time, mouse movement, exit intent. Understands engagement level and purchase intent in real-time.
Exit intent + cart + idle 8s = High urgency. Offer help + possible discount. Perfect timing.
Smart Discounts
Doesn't offer discounts blindly. Considers cart value, behavior, urgency. Exit intent gets higher discount. Casual browsing gets none.
High-value cart + exit intent = 15% off. Low engagement + browsing = No discount. Protects margins.
The numbers
speak for themselves.
Real-time cart recovery dramatically outperforms email-based recovery. Here's why merchants are switching.
Recovery Rate
Average cart recovery rate with real-time AI intervention. Email recovery: 8-12%. Instant is better.
Response Time
Instant engagement. No delay. No waiting for emails. Intervention happens while interest is hot.
AOV Increase
Average order value increase from free shipping upsells and complementary product recommendations.
Visibility
They're on your site. Message appears. They see it. Always. Email open rates: 15-20%. This: 100%.
Stop losing carts.
Start recovering sales.
Real-time cart recovery that engages visitors instantly, answers questions, handles objections, and closes sales—while they're still on your site. No emails. No delays. Just results.
Install on ShopifyFree 7-day trial • No credit card required • Recover your first cart in minutes