Know everything.
Optimize everything.
Three comprehensive analytics dashboards. Every conversation, every trigger, every discount—tracked, measured, and optimized. See what's working, what's not, and exactly how to improve. No guesswork. Just data.
Dashboards
Metrics Tracked
Updates
Insights
You can't optimize
what you can't measure.
Most store owners are flying blind. They install a chatbot, hope it works, and never know if it's actually helping or hurting. That's insane. Every interaction is data. Every conversation is insight. You just need to see it.
Without Analytics
❓ "Is the chatbot even helping?"
No idea if it's driving sales or wasting visitor time
❓ "Which products need better descriptions?"
Customers keep asking the same questions—you don't know which products
❓ "Are discounts working?"
Offering deals but no clue if they convert or just reduce margins
❓ "What should I improve first?"
No data = random guesses = wasted time and money
Guessing is expensive
No ROI Visibility
You're paying for a chatbot but have no idea if it's generating more revenue than it costs. Is it worth it? You literally can't tell.
Hidden Problems
Customers are asking about sizing for Product X 50 times a day. You don't know. The chatbot answers, but the product page never gets fixed. Lost sales pile up.
Wasted Discounts
Offering 20% off to everyone. Some would've bought at full price. Others need 30% to convert. You're leaving money on the table—both ways.
Can't Scale
Without data, you can't improve. Without improvement, you can't scale. You're stuck guessing, tweaking randomly, hoping something works.
Three dashboards.
Complete visibility.
Every aspect of your chatbot, tracked and analyzed. Conversations, triggers, discounts—each gets its own comprehensive dashboard with metrics that actually matter. See what's working. Fix what's not. Grow faster.
Chatbot Analytics
Every conversation, every message, every product recommendation. See what customers ask, which products they're interested in, and what drives conversions.
Smart Triggers
Proactive engagement performance. See which triggers convert, which messages resonate, and exactly how much revenue each trigger generates.
Smart Discounts
Discount code performance tracking. Know which scenarios convert, what discount percentages work best, and total revenue generated from each campaign.
Chatbot Analytics:
Understand every conversation.
See exactly what customers are asking, which products they're interested in, and what's driving (or blocking) conversions. This isn't vanity metrics—it's actionable intelligence.
Conversation Metrics
Total Conversations
How many visitors engaged with the chatbot. Track growth over time.
Messages Per Conversation
Average engagement depth. Higher = more interested visitors.
Conversation Trends
Daily/weekly patterns. See when customers need help most.
Human Handoff Rate
How often AI transfers to human. Low = AI is handling well.
Product Intelligence
Most Asked About Products
Which products customers are curious about. High interest = opportunity.
Common Questions
What customers keep asking. Fix these on product pages = fewer questions, more sales.
Product Clicks & Views
Which recommendations get clicked. See what resonates.
Cart Additions
Products added during chat. Direct conversion attribution.
Real Example: Find Your Best & Worst Products
High Interest, Low Questions
Product A: 200 views, 5 questions, 40% click-through.
Action: Perfect product page. Promote more. Use as template for others.
High Interest, Many Questions
Product B: 180 views, 85 questions (sizing, material, care), 12% click-through.
Action: Add size chart, material details, care instructions. Watch clicks jump.
Smart Triggers Analytics:
Optimize every proactive message.
Proactive triggers are your secret weapon—but only if they're working. See which triggers convert, which messages resonate, and exactly how much revenue each one generates. Then double down on winners.
Click-Through Rate
Industry average: 2-3%. Ours: 8%+. Behavior-driven triggers work.
Conversion Rate
Of clicks that lead to purchases. Track per trigger to find winners.
Avg Order Value
Revenue per conversion. Higher AOV = better trigger targeting.
Time to Convert
From trigger click to purchase. Fast = high intent, good timing.
What You Track
Impressions
How many times each trigger was shown to visitors
Clicks & CTR
User interactions and click-through rate per trigger
Conversions
Purchases attributed to each trigger with conversion rate
Revenue Generated
Total order value from trigger-driven purchases
Time to Conversion
How long from trigger click to purchase completion
What You Learn
Which Triggers Work
Exit intent trigger: 12% CTR, 28% conversion, $3,200 revenue.
Cart hesitation trigger: 6% CTR, 18% conversion, $1,800 revenue.
Action: Prioritize exit intent. Improve cart hesitation messaging.
Which Messages Resonate
"Need help finding the right size?" → 9% CTR
"Questions about this product?" → 4% CTR
Action: Specific, helpful messages beat generic ones. Update all triggers.
ROI Per Trigger
See exact revenue generated by each trigger. Pause losers. Scale winners. Simple.
Smart Discounts Analytics:
Stop guessing with discounts.
Discounts are expensive. Every percentage point you offer is margin you lose. But the right discount at the right time converts. See which scenarios work, what percentages drive sales, and total ROI per campaign.
Codes Offered
Total discount codes shown to visitors
Codes Used
Visitors who applied the discount
Conversion Rate
Offered → Used conversion
Revenue
Total from discount orders
Avg Order
Average order value with discount
Scenario Performance Breakdown
See which scenarios convert best. Exit intent? Cart abandonment? First-time visitor? Each gets tracked separately so you know what works.
Insight: Highest conversion rate. These visitors were leaving anyway—discount saves the sale.
Insight: Solid performance. Visitors with items in cart just need a nudge.
Insight: Lower conversion but builds loyalty. First purchase discount works.
Data turns guesses
into certainty.
Every decision you make should be backed by data. These analytics give you that power. See what works. Fix what doesn't. Grow faster.
Optimize for Revenue
See exactly which features drive sales. Double down on what works. Cut what doesn't. Every change is backed by data, not hunches.
Fix Product Pages
Customers asking about sizing 100 times? Add a size chart. Questions about materials? Add details. Analytics show you exactly what's missing.
Stop Wasting Discounts
See which discount scenarios convert. Exit intent: 41%. New visitor: 24%. Offer more to leavers, less to browsers. Protect margins.
Improve Trigger Timing
Trigger at 10 seconds: 3% CTR. Trigger at exit intent: 12% CTR. Data shows you the perfect moment to engage.
Understand Customers
What are they curious about? What objections do they have? What makes them buy? Analytics reveal customer psychology.
Scale Confidently
Know what's working before you scale. Increase ad spend on products with high chatbot engagement. Expand what converts.
Real-time updates.
Always current.
Analytics update in real-time as conversations happen, triggers fire, and discounts get used. No delays. No waiting for reports. See what's happening right now.
Instant Visibility
Conversation ends. Analytics update. Trigger fires. Revenue tracked. Discount used. Counted immediately.
Date Range Filters
View today, this week, this month, or custom ranges. Compare periods. Track trends. See growth over time.
Export Reports
Download full analytics reports. Share with your team. Analyze in Excel. Keep records for tax season.
Stop guessing.
Start knowing.
Three comprehensive analytics dashboards. 50+ metrics tracked. Real-time updates. Actionable insights. Everything you need to optimize, improve, and grow. Install now. See the data in minutes.
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