Simple, Transparent Pricing

Absolutely! You can upgrade or downgrade anytime from your dashboard. Changes take effect immediately. No penalties, no questions asked.

After 7 days, you'll be billed for the app based on the plan you are on. If you want to use the app for free, you can continue with the Starter plan forever (free) and get 200 free AI generated chat messages for your website visitors every month. But please remember to downgrade to the Starter free plan before your free trial ends.

No setup fees, ever. Install from the Shopify App Store and you'll be live in under 5 minutes. The AI automatically indexes your products, and you're ready to go. Zero technical knowledge required.

Each AI response to a visitor counts as one chat. Similar, each message sent to AI counts as one chat. If a visitor sends 5 messages and the AI responds to each, that's 5 AI chats + 5 visitor chats. Human agent messages don't count against your limit.

Yes! Our AI-to-Human Hand-off feature (available from Growth plan) seamlessly transfers complex queries to your team. The AI handles almost all of routine questions, and your team handles the rest. Best of both worlds.

Our Smart Data Indexing automatically syncs your entire Shopify catalog—products, variants, prices, product descriptions, inventory level and collections. AI can also be trained on pages, blog posts, and orders from your Shopify store. The AI is trained on your specific store data and updates in real-time. Zero manual work required for product updates or new orders.

We'll notify you when you're approaching your limit. You can upgrade to a higher plan anytime. The chatbot and AI features pauses until you upgrade or your limit resets next month.

Absolutely. No data selling and we're GDPR compliant and use bank-level encryption. Your store data is never shared with third parties. Our Visitor Profiling & Personalization is 100% anonymous and cookie-free—no privacy banners needed.