FAQs That Live
Right in Your Chatbot
No separate app needed. Create and manage FAQs directly in Kepler—displayed beautifully in your chatbot's FAQ tab while simultaneously training your AI for smarter, more accurate responses.
Why Most FAQ Solutions Fall Short
Merchants juggle multiple apps, duplicate content, and still end up with FAQs that don't actually help their AI respond better.
Traditional FAQ Apps
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Separate App RequiredAnother subscription, another login, another dashboard to manage
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Disconnected from AIFAQs exist on a page, but AI can't learn from them—manual training required
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Hidden on Static PagesBuried in footer links or help pages—visitors rarely find them
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Duplicate ContentWrite FAQs in one app, then manually copy to train your chatbot
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Extra Cost$10-30/month for basic FAQ functionality
Kepler FAQ Management
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Built Right InCreate FAQs directly in Kepler—no separate app, no extra cost
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Trains AI AutomaticallyEvery FAQ you create instantly trains your AI for smarter, more accurate responses
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Front & CenterDisplayed prominently in chatbot's FAQ tab—100% visibility to all visitors
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Write Once, Use TwiceSingle source of truth—FAQs display to visitors AND train AI simultaneously
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Included FreeNo extra cost, no extra app—part of Kepler
The Dual Power of Kepler FAQs
Every FAQ you create serves two critical purposes—visible self-service for visitors AND intelligent training data for your AI.
Power 1: Self-Service
FAQs appear directly in your chatbot's dedicated FAQ tab—beautifully organized, instantly searchable, and always accessible to every visitor.
Power 2: AI Training
Every FAQ you create automatically trains your AI—making it smarter, more accurate, and better equipped to answer visitor questions in real-time conversations.
💡 The Best Part: Write Once, Benefit Twice
Traditional setups force you to maintain FAQs in one place and separately train your AI. With Kepler, you write each FAQ once—and it automatically serves visitors and trains your AI. Zero duplication. Maximum efficiency.
Everything You Need to Manage FAQs
A complete FAQ management system built right into Kepler—no compromises, no limitations.
Categories & Organization
Create unlimited categories (Shipping, Returns, Products, etc.) and organize FAQs logically. Drag-and-drop reordering for perfect structure.
Rich Text Editor
Format answers with bold, italics, lists, links, and more. Create professional, easy-to-read FAQs that visitors actually understand.
Built-In Search
Visitors can instantly search FAQs by keyword. No scrolling through endless lists—find answers in seconds.
Publish/Draft Control
Work on FAQs in draft mode, then publish when ready. Toggle visibility instantly—perfect for seasonal updates or testing.
Featured FAQs
Pin important FAQs to the top—highlight critical info like shipping policies, return windows, or product care instructions.
View Analytics
Track which FAQs get the most views. Identify common questions, optimize content, and spot gaps in your knowledge base.
Create Your First FAQ in 2 Minutes
No technical knowledge required. If you can write an email, you can create professional FAQs.
Create Category
Start by creating a category (e.g., "Shipping & Delivery"). Group related FAQs together for easy navigation.
Write FAQ
Add your question and answer. Use the rich text editor to format, add links, create lists—make it clear and helpful.
Publish & Done
Click publish. Instantly, your FAQ appears in the chatbot AND trains your AI. That's it—no extra steps, no manual sync.
Real-World Example
The Impact of Built-In FAQs
When FAQs are visible, searchable, and train your AI—the results speak for themselves.
"We were paying $29/month for a separate FAQ app, then manually copying answers to train our chatbot. With Kepler's built-in FAQ management, we saved money AND our AI got 40% more accurate. It's a no-brainer."
Why Built-In Matters
It's not just about convenience—it's about creating a seamless, efficient support system that actually works.
Eliminate App Sprawl
Stop juggling multiple apps. Manage FAQs, chatbot, upsells, analytics—all in one place. One login. One dashboard. One source of truth.
Save Money
Cancel that $29/month FAQ app. Kepler includes professional FAQ management at no extra cost—saving you hundreds per year.
Guaranteed Consistency
No more outdated FAQs or mismatched AI responses. Update once, and both your FAQ display and AI training sync instantly.
Instant Deployment
No integration, no API keys, no setup. FAQs appear in your chatbot the second you hit publish. It just works.
Stop Paying for Separate FAQ Apps.
Start Building Smarter Support.
Create FAQs that visitors actually see and that train your AI automatically. All built into Kepler—no extra app, no extra cost, no extra work.